Impacted users will experience inconsistent audio delivery on our desktop and browser applications. What if I’m currently using an audio interface on macOS? We rely on the open source WebRTC framework to provide voice services cross-platform, and we are working with the greater WebRTC community to get this issue fixed. We have isolated our lack of audio interface compatibility to an underlying issue with WebRTC on macOS. Our engineers became aware of the aforementioned issue in February 2020. Note: Audio interfaces include any USB sound device which accepts input from XLR audio devices, including microphones, guitars, keyboards, and other professional audio equipment. Due to an ongoing issue in our voice service backend, we officially do not support the use of audio interfaces for voice chat on macOS at this time.
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